Our jewelry specialists are happy to answer your questions about this product.
Let's clarify it with an example:
Original Purchase: You bought two products for $1000 with a 21% discount, so you paid $790 in total. Each product's original price was $500, and after the discount, you paid $395 for each.
If you return one item, you won't get the discount back on that item. Instead, your refund will be based on the original price minus the current discount.
Calculation for Return: Let's say the current discount is 15%. Your refund will be the original price minus the current discount.
So, if you return one item:
Refund = Original Price - (Original Price * Current Discount)
Refund = $500 - ($500 * 0.15) = $425.
After the discount deduction amount will be $425. Considering the total amount you paid for both products $790, your net refund will be $365.
If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Call: (+1) 347 923 6675
Live Chat: (+1) 347 923 6675
Email: info@rosecjewels.com
Location:
64 W 48th ST STE 1406 New York, NY 10036
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